Speech Recognition
Speech Recognition is a technology that allows the interaction of a person with a computer through speech. With our speech recognition technology, we design self-service applications that allow callers to make their transactions easily and rapidly by understanding what they say. Specifically in cases where there are too many options to navigate through dialing, it is highly efficient to use a speech recognition solution.
Speech recognition is a core software in the heart of our call center automation solutions. Speech recognition applications such as “Natural Language Understanding” and “Mobile Assistant” are also derived from this core.
Nuance Recognizer, our speech recognition engine, provides service with the highest recognition accuracy rate ratios in the industry. This is available in 79 different languages including Turkish, regardless of accents and dialects.